Privacy Policy

Welcome to Musafir eSIM. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our eSIM services and website.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and any other information you provide when registering for our services or contacting us. We do not collect or store any credit card or bank account information; this is carried out by third parties.
• Usage Data: Information about how you use our services, including device information, IP address, browser type, and usage patterns.

How We Use Your Information

We use your information to:

• Provide and improve our eSIM services.
• Process transactions and manage your account.
• Communicate with you, including sending service updates and promotional offers.
• Analyze usage data and improve our website and services.
• Comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that assist us in operating our services, such as payment processors and customer support.
• Legal Requirements: When required by law or to protect the safety, rights, or property of Musafir eSIM, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Policy

Our website and services are not for kids under 13. Here's our approach:

• Not Collecting Kids' Data: We don't knowingly gather information from children under 13. If we find out we have, we'll delete it.
• Parental Control: If you're a parent and believe we might have information from your child, please contact us. We'll work with you to address the issue.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccuracies or incomplete information.
• Deletion: If at any point you decide to stop using our services and wish to delete your account, you can do so through your profile settings and clicking on “Delete Account”. Please note that some information might be retained for legal or audit purposes.
• Opt-Out: You can opt out of receiving promotional communications from us at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with the 'Last Updated' date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: enquiries@musafirsolutions.com